A private chauffeur service is booked in advance and guarantees a dedicated driver, a company-owned vehicle and a fixed price agreed before the journey — no meter, no surprises.

• Fixed fare confirmed before departure
• Premium Best-owned vehicle, exclusively for you
• Uniformed, trained driver — a direct Best employee
• Access to ZTL restricted zones, bus lanes and airport restricted areas
• Operations team available 7 days a week, 9:00 AM – 7:00 PM

Every vehicle in the Best fleet is directly owned by Autolinee Nuova Benese S.r.l. — not a broker, not an aggregator. This gives us complete control over quality, punctuality and safety on every service.

• Owned fleet: Mercedes E-Class, S-Class and V-Class
• Official NCC licences issued by Piedmontese authorities
• Certified depots in Turin city
• All drivers are company employees — uniformed and professionally trained
• Over 90 years of transport experience — operating since 1929

Best NCC operates a proprietary GPS system that monitors the live position of every vehicle in real time. You will know exactly when your driver is on location and when each service starts and ends.

• Live vehicle tracking throughout the service
• Precise logging of service start and end time
• End-of-day PDF report on request: total hours, kilometres, full route log

Yes. The Best operations office is open 7 days a week, 9:00 AM to 7:00 PM, including public holidays. For urgent requests, message us directly on WhatsApp — the button is on every page of the website.

You can book weeks ahead or just a few hours before your service. For standard transfers, we recommend at least 24 hours' notice. For events, Langhe tours or special requests (specific vehicle, multilingual driver, custom welcome kit), 48–72 hours is ideal.

Yes. Changes — to pickup time, location or destination — are accepted up to 1 hour before the service, subject to availability. Free cancellations are accepted up to 2 hours before pickup. Cancellations made after this window or no-shows may be charged in full.

Yes. Intermediate stops can be requested at booking or communicated to the driver during the service, subject to available time. For itineraries with multiple planned stops, the hourly disposal service is the most suitable option: maximum flexibility without unexpected extra kilometre charges.

You can book for a guest or client by providing the passenger's name, mobile number and pickup details. The passenger will receive the driver's contact details and vehicle plate number directly before the service. The invoice will be issued to your company.

Yes. Meet & greet is always included at no extra charge. Your driver will be waiting after baggage reclaim at the airport, or at the end of the platform at the station, holding a personalised name board.

• Real-time flight monitoring — driver automatically adjusts for delays
• First 30 minutes of waiting time always included
• Name board with passenger name, company name or logo on request
• Airports: Turin Caselle (TRN), Malpensa (MXP), Linate (LIN), Bergamo Orio (BGY)
• Stations: Turin Porta Nuova, Turin Porta Susa, Milan Centrale

Yes. Best NCC operates across Italy and to international destinations with fixed fares agreed before departure.

• Milan city, Malpensa, Linate, Bergamo Orio al Serio
• Genoa, Nice, Monte Carlo, French Riviera
• Courmayeur, Bardonecchia, Sestriere, Aosta Valley
• Cortina d'Ampezzo and further destinations on request

Yes. Our drivers speak Italian and English. For international clients, English is the default language for all service touchpoints: welcome board, communications and on-board assistance.

Rates from Turin — Turin Caselle Airport (TRN)

Rates from Turin — Milan Airports (MXP, LIN, BGY)

Rates from Turin — International destinations

Rates from Turin — direction Langhe

Best NCC accepts the following payment methods:

• Credit and debit cards: Visa, Mastercard, American Express
• Bank transfer (advance payment)
• Cash on board for single transfers
• Monthly invoicing for corporate clients with a framework agreement

Every Best vehicle is equipped for a premium experience from the first moment:

• Still and sparkling water
• Universal chargers: USB-A, USB-C, Apple Lightning
• Newspapers or magazines on request
• Temperature set to passenger preference

Yes. Approved child seats (infant seat, toddler seat, booster) are available on request at no extra charge. Please specify at the time of booking, including the child's age and weight, so we can prepare the correct seat.

Yes. Confidentiality is a core pillar of the Best NCC service. Our drivers are trained to maintain the highest level of discretion: no disclosure of personal information, no commentary on passengers' destinations or conversations.

Pets are accepted on request at the time of booking, provided they travel in an approved rigid carrier. Availability cannot be guaranteed on all vehicles — please contact us in advance to confirm.

Yes, with MyBest — the Best NCC subscription service. Choose a tailored hours-and-kilometres package with a dedicated, assigned driver on demand and absolute booking priority.

• Custom monthly packages built around your actual usage
• Same dedicated driver and same vehicle every time
• Fixed, transparent monthly fee — fully plannable
• Monthly GPS report included
• Designed for executives, law firms, medical practices and families with recurring needs

Yes, and it is one of our core specialities. Best NCC has managed ground mobility for major international events including ATP Nitto Tour Finals, Kappa Futur Festival and Salone del Libro di Torino.

• Full fleet: saloons, vans, minibuses and full-size coaches
• Dedicated operations desk for multi-vehicle coordination
• Last-minute change management and real-time driver communication
• Multilingual drivers (Italian and English)
• Post-event GPS report for full service reconciliation